This website is operated by Jeff Acosta under the name ModeContext (“ModeContext,” “we,” “us,” or “our”). This Privacy Policy explains how information is handled when you visit this website or contact us through it.
Information we collect
Information you provide. If you submit an inquiry, we receive the information you enter, which may include your name, email address, company, website, audience or business category, and message. We also receive information you provide in follow-up correspondence. Please submit only information relevant to your inquiry. Do not include passwords, API keys, payment card details, government identification numbers, or sensitive information about yourself or someone else.
Technical information. The systems used to host and operate this website may process information such as your IP address, browser or device information, requested pages, request times, and diagnostic or security logs. This information helps deliver the website, troubleshoot problems, and protect it from misuse.
The website does not offer user accounts or collect payments.
How we use information
We use inquiry information to understand and respond to your request, discuss potential work, and maintain related correspondence. We use technical information to operate, maintain, and secure the website. We may also use information where necessary to meet a legal obligation, resolve a dispute, or protect legal rights.
Submitting an inquiry does not sign you up for a newsletter or an automated marketing subscription.
Service providers and disclosures
We use service providers to operate the website and handle communications. These include Vercel for website hosting, Resend for delivery of inquiry emails when enabled, the email provider that receives those inquiries, and Upstash for short-lived request limits when inquiry delivery is enabled. The rate limiter stores time-limited counters using hashed email and network identifiers to help prevent abuse. Those providers may process the information needed to provide their services, including form content and technical or delivery records.
We may disclose information if required by law or legal process, or when reasonably necessary to address fraud, security incidents, or threats to people's safety or legal rights. We may also share information when you direct us to do so.
This website is not configured to sell personal information or share it for targeted advertising.
Booking and external links
The website may link to an external booking service and to our profiles on X, Instagram, and TikTok. Following one of those links takes you to a service operated by another provider. Information you submit there is subject to that provider's privacy practices. If that service shares booking or message details with us, we use them to handle your request and related communications.
Retention
Inquiry information may remain in our email correspondence and business records for as long as needed to handle your request, manage an ongoing business relationship, resolve disputes, or meet legal obligations. The appropriate period depends on the nature of the information and the reason it is held. Technical and email delivery records may also be retained by service providers under their applicable retention arrangements.
Security and processing locations
No website, internet transmission, or email system is completely secure. Please use the inquiry form for initial business discussions and avoid sending confidential credentials or sensitive records.
Our service providers may process information in the United States and other countries where they operate. Privacy laws in those locations may differ from those where you live.
Your choices and requests
You can browse the website without submitting an inquiry. You may ask about the personal information we hold about you or request a correction or deletion by contacting us through the contact page. Include “Privacy request” in your message and provide enough information for us to identify the relevant correspondence. We may need to verify your identity before responding.
Depending on your location and the laws that apply, you may have additional rights concerning your personal information. We will handle requests as required by applicable law. Some information may need to be retained to meet legal obligations or establish, exercise, or defend legal claims.
Children
This website is intended for business audiences and is not directed to children under 13. If you believe a child has provided personal information through this website, contact us so we can review and address it.
Changes to this policy
We may update this policy as the website or our practices change. The date above identifies the latest revision. When required by law, we will provide additional notice or obtain consent before applying a material change.
Contact
For questions about this policy or the handling of your information, contact Jeff Acosta at ModeContext through the contact page. Please identify your message as a privacy inquiry.